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DO YOU PROVIDE PROOFS BEFORE MAILING THE CARD?As a small shop owner, I typically don't provide digital proofs due to the high volume of orders, especially during the holiday season. This helps me keep things running smoothly which minimizes back-and-forth communication, allowing me to focus on designing and shipping your custom cards promptly. Once your order is placed, it goes into a queue to be designed. I'll only reach out if there's an issue with your order. I understand this might be different from what you're used to, but I assure you that I pay close attention to detail and am committed to creating something you'll love. I uger potential customers to please view my reviews and gallery photos. I dont deviate from my artstyle when it comes to my pet designs or sprite characters, so if you like how I am going about things in my shop please do purchase my item. If you have any specific requests or details you'd like to include, please feel free to share them with me.
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WHAT SIZE IS YOUR CARD? Can it fit in a Foil (Booster Pack)?Yes!! My cards are sized as a standard Trading card for Sports, MTG and Pokemon which is 2.5 inches by 3.5 inches. A standard YuGiOh card size is 2.3 inches by 3.3 inches. These cards can fit in a Booster pack if needed.
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THERE IS AN ERROR ON MY CARD, WHAT NOW?If the error in questions is from Artsypartydesign , the customer is entitled to recieved a free replacement card, addressing any issues or concerns. Please always message me for you find an issue.
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WHAT KIND OF CARD BACKING DO YOU USE FOR POKEMON/MTG/YUGIOH?I use a card backing that corrilates to your theme. Pokemon - Pokemon Original Back MTG - Original Back Yugioh - Original Back
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DO YOU OFFER PACKS?Yes - I offer custom Packs, You can purchase a card in my shop and I can insert it in a custom Artsypartydesign trading pack.
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DO YOU OFFER JUMBO CARDS?Yes! Currently I do offer Jumbo sized Trading Cards. It came come in holographic or matte.
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WHAT IS YOUR DELUXE CUSTOMIZATION ON YOUR CARD?If you ordered a deluxe card, I can design your mini characters by a picture you provide. Please message me via etsy with a photo. You still must fill out the form thats part of the item description to the best of your ability. Characters will only have 1 pose as in the sample gallery photo which are forward facing you. When you upgrade Deluxe you are able to Customize the clothes, (No text on clothes or skin) You may request other hairstyles/colors or accessories that are not part of my current options. This is great if you really want your sprite to look like you and your partner! I do my best when it comes to Deluxe customs. These are handdrawn. The sprite will be of higher definition compared to my default options. You dont have to provide a photo, you can always upgrade deluxe if you just want your characters to be of higher quality detail.
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I NEED MORE INFO ABOUT YOUR POKEMON PET CARDSOnce you place an order, please send me a couple of high-quality images of your pet via Etsy messenger. If you've ordered the illustrated card, kindly specify your pet's breed, as it helps in the design process. Please note that my pet cards are not intended to be exact portraits of your pet. I create stylized illustrations with anime and Pokémon-inspired features, incorporating the element type you've chosen. As an artist, I have my own approach to design and poses, and I encourage you to review my previous work and customer photos to ensure my art style aligns with your preferences. Due to the high demand for this item, I do not provide proofs. Please ensure you include all the desired text in your order. If you omit any text, I will fill in the card with my own creative content, such as stats, HP, Power, etc. If you're unsure what to include, simply grant me creative permission to complete the card. With over 4 years of experience in the custom trading card business on Etsy and 15 years as a graphic designer, I am passionate about creating unique and personalized cards for each of my customers. Thank you for your support!
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WHAT IS YOUR TURNAROUND TIME?Turnaround time varies especially during holiday season. Please check your shipping range before placing an order on my website or ETSY.
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I HAVENT HEARD BACK FROM YOU YET & IM CONCERNED?First, thank you for your order! Holiday season on Etsy is quite hectic , I am sorry in advance if my message to you is delayed. All cards are handmade currently by myself & if I'm not replying to your message I'm probably making more cards :) Once you place an order it is on queue. I make sure to read any messages before shipping out an order incase a customer would like to add or change anything. The current turnaround time is about 2 weeks (processing time only)
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CAN I UPGRADE SHIPPING AFTER PLACING AN ORDER?Yes! Just send me a message to let me know - its very important so I can make sure your express order is linked to your main order. Please keep in mind this does not include my processing time.
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WHAT SHIPPING CARRIER DO YOU USE?I currently generate labels via Etsy with USPS. Depending on some orders, they can go out with UPS as well. International orders go out with Global Shipping USPS & UPS Worldwide.
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CAN YOU SEND OUT A CARD SOONER ? MY EVENT IS THIS WEEKEND!In Most cases, with custom cards I can not ship asap . If you ordered a non-custom card, it maybe possible. It is a case by case basis. I have a processing time due to high volume of orders, so please plan accordingly to your event.
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DO YOU SHIP INTERNATIONALLY?Yes I do! The item ships from New York. So there will be a international shipping fee. All packages are sent out with tracking with no exceptions.
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MY ORDER IS DELAYED , WHY?Orders can be delayed for a variety of reasons, I maybe waiting on your additional information, or due to high volume the ETA shipment time may vary especially during the holiday season.
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MY PACKAGE IS LOST, WHAT NOW?If theres an issue and you have not gotten your package , please message me so i can issue you a replacement item if the carrier is at fault.
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ARE PACKAGES SHIPPED DISCREETLY?Yes, It mailed in a manilla envelope for discreet shipping incase this is a suprise for your loved one. They would not know the contents by the package look.
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I ALREADY HAVE A IMAGE, CAN YOU JUST PRINT A CARD?Yes I can! I have a print service for ready made trading cards https://www.etsy.com/listing/1411016034/custom-pokemon-card-print-your-own-card?click_key=b0f69e1d275ba5523e1a18909c7d0b6136cd790a%3A1411016034&click_sum=3148457c&ref=shop_home_active_7&crt=1 I do not edit any image or text. I only make sure it is sized to my actual card template and provide a print to you.
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I KNOW NOTHING ABOUT POKEMON, SPORTS, MTG OR YUGIOH CAN YOU HELP ME?Of course! Once you place an order just let me know. The only information I really need is 1. The image, 2. A mini fact about the person/pet. Everything else I can take care of :)
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DO YOU OFFER SPECIAL PRICING ON BULK ORDERS?Currently I do not, offer bulk pricing on cards below 50 QTY.
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CAN YOU TRANSLATE THE CARD TO ANOTHER LANGUAGE ?Yes I could! Just please be clear and concise. If I have issues I will let you know.
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ARE YOU ACCEPTING CHRISTMAS ORDERS?Yes, currently I am
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DO YOU HAVE SOCIAL MEDIA?I am on instagram, you can follow me @artsypartydesign
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DOES YOUR CARD COME WITH A TOPLOADER & SLEEVE?Yes, every order is protected with a Toploader and Pennysleeve. It is built in the price. You may upgrade for extra $ to order a Slabcase/PSA Style to protect and showcase your card.
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HOW CAN I UPLOAD A PHOTO FOR YOU?Please read item desciptions for the product you are buying. The majority of the time Please message me on Etsy messages and upload your photo through our messages on Etsy. Please do send a High quality photo that shows the full body or half upper body on the persons/pet body. The quality of the card depends on the photo. If your ordering more than one card please let me know who belongs on which card. I do not see file names on my side via Etsy Message.
Please read my item descriptions before placing an order. Here are my most common questions
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